Our Team
Insurance is ultimately a people business. At Henson Agency, clients work with real professionals who take the time to understand their situation, explain coverage clearly, and stay involved over the long term. We believe trust is built through accessibility, consistency, and follow-through—not call centers or rotating representatives.
Below are the people you’ll work with when you choose Henson Agency.
Erich Henson
Agency Owner
Erich Henson founded Henson Agency with a straightforward philosophy: insurance should protect people when it matters most, not confuse them when they need help. His approach emphasizes clarity, thoughtful coverage design, and long-term client relationships.
Erich works directly with clients on coverage strategy, policy reviews, and more complex insurance decisions. He believes the agent’s role is not just to place a policy, but to help clients understand tradeoffs, avoid common gaps, and feel confident about their protection.
Clients appreciate Erich’s calm, practical guidance and his commitment to staying involved at renewal time and during claims—when experience and advocacy make the biggest difference.
Tracy Fitch
Producer & Customer Service
Tracy Fitch supports clients throughout the insurance process—from quoting and policy changes to ongoing service needs. She plays a key role in making sure questions are answered promptly and details are handled accurately.
Clients often interact with Tracy when updating policies, requesting documents, or navigating day-to-day service items. Her attention to detail and responsiveness help ensure policies stay aligned as life changes.
Tracy is focused on making the insurance experience smooth, professional, and stress-free, so clients always know where to turn when they need assistance.
How We Work Together
As a small, dedicated team, we collaborate closely to provide consistent service. Clients are never passed off between departments or call centers. Instead, you work with people who know your account and understand your coverage history.
- Clear communication and prompt follow-up
- Documented coverage decisions
- Ongoing support at renewal and claim time
- Long-term client relationships, not transactions
Work With a Team That Knows You
If you value personal service, clear advice, and real accountability, we’d be glad to help.
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Disclosure: Henson Agency serves clients in Missouri and Kansas. Availability of coverage and services may vary based on eligibility and underwriting guidelines.
Direct answer
What should I know about Our Team?
Our Team is about understanding where coverage, exclusions, deductibles, limits and carrier rules can affect a household, property owner or business. The right answer usually depends on the property, assets, use case, claims history, risk tolerance and how the policy is written.
Key points before you decide
- Review what is covered, what is excluded and which deductibles apply before comparing only on premium.
- Look at the real exposure: property value, liability risk, occupancy, vehicles, recreational assets, rental use or business activity.
- Ask an independent agency to compare options so coverage gaps are easier to spot before a claim happens.
Work With Our Team on a Coverage Review
Henson Agency serves Missouri and Kansas clients from our Liberty office at 212 W Mill St, Liberty, MO 64068. Explore common coverage decisions or request a quote directly.
Frequently asked questions
What should I know about Our Team?
Our Team should be reviewed in the context of your actual risk, not only the lowest premium. Policy language, endorsements and carrier appetite can change the practical answer.
How can I avoid coverage gaps?
Share accurate property, vehicle, business or rental details with your agent, review exclusions and ask how deductibles and limits would apply in a realistic claim.
When should I request a review?
Request a review before renewals, after major purchases, after property changes, when adding rentals or vehicles, or any time your financial exposure changes.